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  • I have food allergies and dietary restrictions, what can I eat?
    For our full allergen menu and statement, check here! Please note, all items are made in the same kitchen.
  • Are pets allowed?
    While we love our furry and feathered friends, Fairfax County Health Department standards require that we do not allow any pets inside of the cafe and adhere to ADA Title III standards for allowing service animals. Service animals* are more than welcome as long as they meet ADA Title III regulations. (*ADA does not recognize emotional support animals).
  • Do you have seating?
    Yes, have plenty of indoor seating as well as some outdoor seating weather permitting.
  • Can I bring my own reusable cup?
    Absolutely, we care about the environment too! As long as it is clean and dry we are happy to use your cup for your drink.
  • What non-dairy milks do you offer?
    At this time we only offer oat milk.
  • What forms of payments do you accept?
    We take cash, Apple and Google Pay, as well as all major credit cards.
  • How I can pause, cancel or adjust my current subscription?
    Please email jason.d@rarebirdcoffee.com with your full name and cancellation or pause dates or any adjustments needed.
  • Do you have equipment for lease?
    We do not provide equipment for lease to our wholesale partners.
  • Can you mail to a APO/FPO address?
    Yes, we now do have that option available at check-out.
  • How can I open a Wholesale account?
    We are always looking for new partners that share our values and taste for great coffee. You can fill out our wholesale form here. We will get back to you as soon as we can.
  • How soon can I pick-up my online order?
    If you selected the "in-store pick-up" option from the shipping drop down menu you will get a notification email when your order is ready for pick-up before coming into the shop. If you selected a shipping option you can expect a notification email as well as a USPS tracking number for your order. Please allow 2-3 days for your order to be fulfilled.
  • Do you offer boxes of coffee?
    We do have 96oz box of coffee available for your events or meetings. Orders must be placed at least 1 day in advance.
  • Do you offer large pastry orders?
    Yes! You can pre-order a dozen or half-dozen pastries using our online ordering site. Please allow 7 days to get your order ready for pick up.
  • Where can I park?
    Parking is available behind our building as well as a rear entrance. Click here for a map! Additionally, Falls Church provides public parking in certain locations, more information can be found here.
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